Vesper support
We read every message.
Write to vesper@brand-standards.com and we will usually reply within a few days. If something is not working, tell us your iPhone model and iOS version. Please do not send the text of your entries unless we ask for it.
Common questions
Where are my entries kept?
On your phone. If you have signed in with Apple, they are also backed up to your own private account.
How do I move Vesper to a new phone?
Install Vesper on the new phone, open Settings in Vesper, tap Keep your book safe, and sign in with Apple. Your entries and your voice settings come back. Photos stay on the old phone, because Vesper never uploads them.
Vesper is not hearing me.
In your iPhone’s Settings, open Privacy & Security and check that Vesper is allowed under both Microphone and Speech Recognition.
My evening reminder is not arriving.
In your iPhone’s Settings, open Notifications, then Vesper, and check that notifications are allowed.
My entry was not polished.
Polishing needs an internet connection. Your words are saved either way, and Vesper finishes polishing them on its own once you are back online.
How do I delete my account?
If you have signed in with Apple, open Settings in Vesper and tap Delete my account. Everything of yours on our server is removed, and you choose whether to keep the copy on your phone.
What happens to my words?
The privacy policy explains it in plain language.